Built on Snowflake

Halo runs in your Snowflake account

The Challenge

Modern IT organizations in retail and CPG have spent years consolidating systems and building the fundamentals for becoming data-driven companies. On their own, those fundamentals don’t produce business value: that requires additional investment in the user-facing applications built on top of them, including Crisp.

These solutions have traditionally been delivered as external applications, hosted outside the customer’s own environment. That model has real advantages: short time to value, and a simple, predictable total cost of ownership. It also comes with real drawbacks for enterprise IT: an extended data governance perimeter, complex access control across systems, and contractual hurdles related to data rights. Although Crisp has always been able to integrate with a customer’s data systems, significant portions of the Crisp technology stack have still run externally, carrying those same drawbacks.

The Solution

Crisp Halo deployed within your own infrastructure

The Crisp Halo platform can now be fully deployed inside customers’ Google Cloud, Databricks and Snowflake environments.

Uniform access control

User management and authorization is done using the existing capabilities (such as Unity Catalog) within the target environment. The retail-specific semantic layer can easily be integrated with row level security based on client needs.

Zero data exports or sharing

Ingestion happens within the client platform and no proprietary data ever leaves the client’s environment. Only non-proprietary log and telemetry data is shared and monitored by central Crisp systems.

Easier data integration

Halo Agents and Applications can connect to any authorized dataset within the data warehouse without data pipelines.

Seamless user experience

Users can still enjoy the rich Halo user experience.

Flexible resource allocation

Halo can leverage existing or new compute and inference commitments.

Full support and maintenance

Crisp manages and supports the entire platform even without being able to see any of the data under management.

Architecture

How Halo is deployed in Snowflake

Built on your Snowflake investment

Halo uses the Snowflake capabilities you already operate rather than introducing a separate platform.

Snowflake capability

How Crisp Halo uses it

Snowflake Horizon Catalog

Governs every Crisp Halo table, file, model, and function under your existing grants, lineage, and audit.

Snowpark Container Services

Hosts the Crisp Halo web experience, AI agents, semantic query service, and MCP / A2A access.

Snowflake Postgres

Stores application state: conversations, projects, boards, schedules, and agent memory, including vector embeddings.

Snowflake Cortex AI & Cortex Guard

Runs every model call, subject to your model choices, rate limits, guardrails, and usage tracking.

Snowflake virtual warehouses

Runs semantic queries for chat, apps, and boards on your virtual warehouses.

Semantic Views

Defines Rosetta metrics once, for use by Crisp Halo and by your other BI and AI tools.

Snowflake Tasks & Snowflake Openflow

Runs retail data ingestion, scheduled reports, and multi step agent workflows.

Snowflake stages

Stores project files, uploads, and generated reports and presentations.

Snowflake AI Observability

Records traces and evaluations for every agent run, so you can review quality and behavior.

Identity & ACCOUNT_USAGE views

Signs users in through your identity provider. Operational and usage data is reported in your ACCOUNT_USAGE views.

Crisp Halo on your Snowflake

Crisp Halo runs entirely inside your Snowflake account. Its applications, agents, data, and AI inference use the platform capabilities, governance, and security controls you already have in place.

What this means for you

Your data stays in your account and under Snowflake Horizon governance
Users sign in with your existing identity provider
AI usage runs on the models and policies you approve
Consumption runs on your Snowflake commitment

Deployment and operations

Installed in minutes, kept current automatically.

The installation of Crisp Halo is fully automated and all resources will be fully provisioned within minutes. Once the system is deployed, it will be kept up to date by listening to new versions being published by the central Crisp package systems. System operational logs (no proprietary data) will be replicated to Crisp central systems to detect operational anomalies and uptime issues. Built in AI Agents help debug issues automatically and share sanitized bug reports with central Crisp systems.

Customers can choose between weekly and daily release schedules. Regular releases have zero down time.

Support and maintenance

Support maintenance contracts are similar to existing Crisp support contracts; we also accept contractor status for named personnel with custom security training, NDAs and system access through customer provisioned laptops / endpoints, as needed.

Running on a different cloud?

See Halo run in your cloud

Speak with one of our retail experts to plan a deployment in your Databricks, Snowflake, or Google Cloud environment.