Crisp platform capabilities
The Crisp Halo platform enables end-to-end retail capabilities – from understanding what’s happening in your business, to planning what’s next, and executing at scale. Each capability is built on Crisp’s AI-native, retail-grade data foundation.
What's happening in your business right now?
Before you can plan or act, you need to see clearly. Crisp surfaces real-time visibility into performance, inventory, and competitive position across every DC, retailer, and store.
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Performance – drags and drivers analysis
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OOS detection
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OOS root cause analysis
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Demand forecasting
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Inventory monitoring
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Category benchmarking
Results rooted in retail visibility
Case Study
$1M in OOS recovered
Safe Catch used Crisp's OOS detection and root cause analysis to recover lost revenue from out-of-stocks
Case Study
75% time-savings
Nature’s Bakery cut sales reporting time with real-time visibility across retailers.
“We’ve been using Crisp AI as part of our sales analytics workflow – with much faster answers than digging through reports manually.”
How do you turn insights into smarter decisions on the shelf?
Crisp connects planning workflows to live retail data so decisions stay grounded in data and strategy. Organizations can optimize assortments, pricing, promotions, and shelf layouts based on SKU- and store-level trends.
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Joint Business Planning (JBP)
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Shelf and space planning
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Promotions optimization
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Smart pricing
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Assortment optimization
Smarter decisions for every SKU and shelf
Case Study
20% category sales boost
Coty optimized Nail Care assortments and shelf strategy with Crisp, turning data into faster, smarter decisions.
Case Study
60% seasonal growth
J.M. Smucker boosted seasonal pet sales in-stores and online with data-informed assortments.
“For seasonal performers like Burt's Bees, we can propose strategic assortments based on localized insights, then see what's working in real time as demand spikes.”
How do you execute faster and at scale?
Move at the speed of modern commerce by automating repetitive manual workflows and closing the feedback loop between the warehouse and the shelf.
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Replenishment and order automation
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Store-level retail execution
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Planogram automation
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Order management and EDI
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Commissions tracking
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Inventory flow grid
Accelerating execution from data to done
Case Study
1,450% brand growth
Made By Gather scaled operations and optimized supply chains to meet massive retailer demand through automated insights.
Case Study
2X faster planograms
Danone streamlined key planogram tasks using scalable automation with Crisp, and created the foundation for intelligent space planning.
“Intelligent space management with solutions like Crisp helps us respond to the real-time trends shaping the market today, and give us the context to conceptualize and plan the aisle of tomorrow.”
Frequently Asked Questions (FAQs) about Crisp capabilities
How does Crisp Agentic AI work across these capabilities?
Crisp AI tools work across all three pillars. They can surface performance insights (Know), generate scenario-based recommendations (Plan), and automate reporting and order workflows (Run) – all through natural language conversation with your data.
How does Crisp surface a drags and drivers analysis?
Crisp agentic tools analyze your store- and SKU-level data to identify what’s pulling category or brand performance up or down. The platform can also reference Google Trends search data and other data sets to reveal broader market trends. Crisp surfaces these automatically, so teams can diagnose trends without manually combing through reports.
How does Crisp detect out-of-stocks and identify root causes?
Crisp uses daily POS and inventory data to spot out-of-stocks as they happen, then leverages built-in retail expertise to trace them back to the source – whether it’s a DC shortage, a store-level execution gap, or a supplier issue.
How does Crisp help with store-level execution?
Crisp combines POS, inventory, and planogram data to give category and sales teams a real-time view of what’s happening at every store. Teams can spot execution gaps – including voids and compliance issues – and act on them before they become lost sales. It’s a continuous loop: monitor shelf conditions, flag problems, and close the gap between what’s planned and what’s actually on the shelf.
How does Crisp help teams create presentation-ready materials?
Crisp turns raw retail data into polished, share-ready outputs such as line reviews, category scorecards, and buyer decks – without the manual copy-paste from spreadsheets. Teams can pull insights directly into formatted reports and presentations, cutting prep time from days to minutes and ensuring every stakeholder sees the same clean story.
The smartest retail teams start here
Speak with one of our retail experts to accelerate your AI data strategy.