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Case Study

Clorox powers distribution with clean data in UNFI Insights powered by Crisp

Clorox’s shelf presence is fortified by clean, reliable data. The teams at Crossmark rely on UNFI Insights powered by Crisp to keep every SKU and shipment in view.

Situation

 Broad portfolio, narrow visibility

United Natural Foods, Inc. (UNFI) is a key distribution partner for The Clorox Company, whose portfolio spans household staples like Clorox®, Pine-Sol®, Glad®, Kingsford®, Burt’s Bees®, Hidden Valley®, and more. With thousands of SKUs moving through national chains, regional banners, and independent stores, the Crossmark team managing Clorox’s sales needed retailer-specific visibility that syndicated reports couldn’t provide. Market-level data arrived late and lacked the granularity to catch distribution gaps, validate store-level execution, or prepare confidently for business reviews.

Solution

Clean data, spotless execution

As one of the earliest adopters of Crisp’s UNFI reporting solution, the Crossmark team has spent four years building an operational rhythm around UNFI Insights powered by Crisp. Account Managers Alyssa Peterson (cleaning, laundry, pet) and Brad Adkins (food, kitchen) use the platform daily as their go-to source of business intelligence – preferred over internal tools and syndicated reports.

Daily work inside UNFI Insights yields clarity across the Clorox portfolio. Year-over-year reports track sales momentum and flag distribution gaps before they become out-of-stocks. DC- and store-level validation confirms the product is moving where it should. Retailer business reviews start in the platform, with total Clorox performance and top sellers by brand, informing where to focus promotional investment. The team also evaluates promotional ROI in near real time, referencing historical data to pressure-test new opportunities before committing spend.

Clorox brands use Crisp for retail data reporting

Favorite insight:

Year-Over-Year Insights

The team monitors sales momentum, tracks distribution changes, and flags gaps across Clorox’s extensive multi-category portfolio to keep staple products consistently available.

An inventory dashboard

Crisp enables us to drill into specific retailers and business units, so we can clearly see what products perform best, what’s missing, and what to sell.

Alyssa Peterson Account Manager, The Clorox Company
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