Supercharge CPG sales with AI-powered ...
May 29, 2025
Crisp’s fleet of AI Agents automate and optimize retail functions for CPG brands and retailers – from managing out-of-stocks, to assortment and promotion planning, and category management.
Today’s retail teams are paralyzed with ‘report overload.’ From sales to supply chain and category management, consumer goods professionals face a dizzying array of data every day across retail partners, products, and store locations – making compiling even a basic summary of the week’s events a full-time job. At Crisp, we know that the ability to quickly turn data into insights, and insights into action, is what sets successful CPGs apart at the shelf. That’s why Crisp is excited to introduce Crisp AI Agent Studio, the first purpose-built AI agent platform for the retail industry.
The AI Agent Studio is designed to orchestrate the delivery of insights and drive actions that improve retail performance across multiple systems. This level of industry-specific problem-solving for CPGs and retailers is enabled by Crisp’s deep retail data foundation, which cleanses, models, and interprets a brand’s own diverse data sets.
This level of industry-specific problem-solving for CPGs and retailers is enabled by Crisp’s deep retail data foundation, which cleanses, models, and interprets a brand’s own diverse data sets.
With the Agent Studio, AI agents perform specialized functions based on retail industry expertise. Agents have the ability to analyze data points across millions of products and store locations, then take autonomous actions based on their findings. For example, Crisp’s Promotion Planning agent can design a seasonal campaign plan for a given product, recommend the inventory needed to supply the promotion, and coordinate with relevant team members via Slack. The agents, built with a full learning and reasoning loop, are designed to leverage extensive retail data sets and Crisp’s proprietary modeling. They also retain context and learn with each customer, and can be easily customized for the specific use cases of each user.
The agents, built with a full learning and reasoning loop, are designed to leverage extensive retail data sets and Crisp’s proprietary modeling.
The AI Agent Studio upgrades data usage from reactive reporting to fully autonomous problem assessment and root cause analyses – helping teams quickly understand their business and take immediate steps to improve retail execution. The result? True agentic commerce, developed specifically for the retail industry.
Accessible via a rich user experience with interactive chat with text or voice, the deployed agents can be automated to run on set schedules, or operate continuously. The Agent Studio is deeply integrated with Crisp’s semantic layer to support team members in effectively using the AI agents without requiring extensive technical expertise. By understanding business-focused language around retail data, Crisp’s newest innovation ensures consistency of data and metric calculations, and sub-second query latency.
The Agent Studio accelerates the broader trend of the rise of AI agent technology and applies it to perform specific tasks for the retail industry. When the AI agents are in interactive mode, their goals and operating procedures adapt fluently to meet the user’s needs. For example, if an out-of-stock agent has a certain threshold it is monitoring, and a supply chain manager wants to change the threshold for certain products, stores, or regions within a certain time period, this can be done in seconds by simply voicing the desired change. Similarly, when a particular problem or opportunity is identified, a user may simply ask the agent to schedule the same analysis going forward to automatically identify a similar situation in the future. This makes the configuration of advanced exception-based alerting, and automated actions possible for CPG brands and retailers to complete in seconds, instead of hours or days.
The Agent Studio accelerates the broader trend of the rise of AI agent technology and applies it to perform specific tasks for the retail industry.
The Crisp AI Agent Studio for Retail is currently available in private beta, with a public beta period beginning in Q3 2025. For more information please visit gocrisp.com/studio