Protect margins and compounding costs with flat-rate EDI

While competitors punish growth with per-transaction fees, Crisp EDI enables suppliers, retailers, and 3PLs to scale with confidence. Think of it as an unlimited data plan for your order flow.

In this transformational age for retail and consumer goods industries, many companies still lean on familiar, legacy systems for stability – but which can come at the cost of agility. EDI automation, especially now belongs at the forefront of strategy. Modernized, it’s a core enabler of speed, scale, and visibility. And in a landscape where tariffs, logistics costs, and competitive demands already strain margins, paying per-transaction can become yet another drag on profitability. Order-based pricing is quietly stripping millions from fast-growing brands.

Crisp EDI takes a different approach. By combining the reliability of EDI with the flexibility of API, we cover every order channel – Amazon, Shopify, Target, Costco, grocery, warehouses, and beyond – at a flat monthly rate. Think of it as unlimited data for your order flow: scalable, predictable, and designed to encourage growth rather than penalize it. What’s more, our structured and data-driven approach supports an AI-ready outlook for your organization. 

The problem with transaction-based rates

Traditional EDI providers often bill on a per-transaction basis, charging on average $1–2 for every document processed. That might not sound like much but consider when growth kicks in. As order volumes spike during peak seasons or new retail doors open, those costs compound quickly. Instead of rewarding scale, transaction-based models penalize it. A Brand processing two million orders annually could be paying exponentially more on a per-transaction basis than on a flat-rate plan.

Further, costs are only part of the problem. Legacy providers are often slow to support new connections or adapt to changing requirements. That inflexibility can stall the very supply chain readiness needed to service a major new customer or retail opportunity with excellence.

As order volumes spike during peak seasons or new retail doors open, costs can compound quickly. Instead of rewarding scale, transaction-based models penalize it.

Predictable costs, unlimited potential

Flat-rate EDI is different. Crisp charges a simple monthly connection fee per partner, that doesn’t change whether you’re processing a hundred documents or a hundred thousand. The predictability gives fast-growing brands confidence to expand without watching order fees spiral. Just ask companies like Noka Organics, who grew from a single big-box win to distribution across Target, Costco, Publix, and top grocers while saving over one full day of manual order management each week.

EDI meets ERP and analytics for real-time order insights

Beyond compliance, modern commerce is about keeping every channel connected and every team informed with easy-to-access order intelligence. Crisp EDI combines the reliability of EDI with the flexibility of API to unify e-commerce and brick-and-mortar accounts. No matter the format – EDI 850s, APIs, XML, CSVs, even manual entries – Crisp normalizes the data into one clean stream. 

This structured data flows seamlessly into ERP systems and dashboards, giving leaders clearer visibility to make smarter, more confident forecasting and financial decisions. 

Further, this same normalized and accessible order data can be layered with real-time POS sales and inventory insights, creating a single source of truth across every retail account. By linking EDI and POS, Crisp equips supply chain, sales, category management, and finance teams to stay aligned on performance, maximize resource efficiency, and respond quickly to market shifts. 

Omnichannel retail requires this kind of connected approach. Suppliers, retailers, and logistics partners looking to excel across Amazon, Shopify, Target, Costco, grocery chains, and their .com marketplaces, need real-time communication to consistently deliver on-time, in-full. And with flat-rate pricing applied to every connection, setup and accounting stay simple – freeing teams to focus less on cost management and more on strategy.

By linking EDI and POS, Crisp equips supply chain, sales, category management, and finance teams to stay aligned on performance, maximize resource efficiency, and respond quickly to market shifts. 

The foundation for AI-driven operations

Order data contains a wealth of intelligence. With Crisp’s structured, flat-rate EDI, brands not only save on costs, they gain a future-proof foundation for analytics, automation, and AI from the leading retail data company. Clean, standardized order data flows directly into teams’ cloud and BI tools of choice, enabling predictive insights for smarter inventory planning, sharper sales execution, and faster customer response. Leaders maximize the value of the data they receive and bring teams closer together with unified intelligence. 

Awarded with a 2025 AI Innovation Award, Crisp transforms fragmented retail data into unified, AI-ready insights. The recognition underscores a powerful truth: AI is only as powerful as the data it runs on. Structured order data is essential for the next generation of retail intelligence.

Forward-looking teams already see the opportunity. Customer service operations are moving toward models where teams – or even automated systems – can query order data in natural language to resolve issues quickly. Supply chains are headed in the same direction, becoming more automated, intelligent, and responsive. In both cases, clean EDI data serves as the foundation, ensuring these systems have the reliable inputs they need to perform.

AI is only as powerful as the data it runs on. Structured order data is essential for the next generation of retail intelligence.

Achieve order management excellence while saving costs with Crisp EDI. Speak with an expert today.